Cancellations & Change-of-Date
In accordance with the Camp Canaan Cancellation Policy, session cancellations that are requested and approved prior to June 1, 2017 will result in a full refund of any paid tuition minus the non-refundable deposit amount. Requests for cancellations made after June 1, 2017 will not be accepted and will result in the forfeit of all camp fees. *
Requests for change-of-date and cancellations will not be accepted over the phone. To request a change of date or cancellation, please click on the corresponding link below to complete and submit the appropriate form online. Based on the session date, booked status of the session, and availability of the preferred session, your request will be considered and answered within 24 hours.
Deposits are non-refundable. Any requested cancellations that are received and approved prior to June 1, 2017 will be refunded back to the credit card that was used during the transaction within 5 business days. There are no refunds made during the summer camp season of June 5- August 11, 2017.
*Family Emergencies and Other Extenuating Circumstances
Emergencies within the immediate family and/or serious injury and/or sickness of the camper that would prevent them from participating in normal camp activities will be considered for session cancellation without penalty. A request needs to be made immediately upon receiving news by contacting the main office at firstname.lastname@example.org. Sickness and/or injury will require proof from a doctor’s note or hospital for approval.