Frequently Asked Questions

Your Questions Answered

Summer Camp FAQs

Thinking of sending your kiddo to summer camp this year? Have questions about how it all works, what to expect and how best to prepare? Well, you’re in the right place!

We’ve compiled a list of summer camp FAQs below to help you and your child prepare for an amazing summer adventure at Camp Canaan! We invite you to have a look through the questions below prior to the start of camp; should you have additional questions, please feel free to contact us or give us a call at (803) 327-6932 – one of our team members would be happy to speak with you!

Frequently Asked Questions

How are payments processed and when are they due?

You have 3 options when you register for camp. 1) You may either pay in full 2) Sign up for auto draft payments to be drafted on the 1st of each month until June 1st 3) Pay just the deposit and the remaining balance will be auto drafted June 1st. Unless you’ve already paid-in-full for your camp session(s), your final payment for Summer 2017 is scheduled to be processed (on the card registered with) June 1, 2017. At that point your balance for Summer 2017 will be paid-in-full. If you would like to change your method of payment before the final auto-draft (update credit card information, pay with check or cash, etc.) please contact our office at (803) 327-6932 two weeks prior to June 1. From June 1 on, payment in full will be required to register for a session. For more detailed information, please see the Payment Options page.

How are campers grouped?

All of our programs are age-specific and campers are grouped by age during their time at camp. Junior campers are ages 5-8 and Senior campers are ages 9-16. Each camper will have a specified counselor for their age group and our Counselor to Camper ratio is 1:8.

What does a day at camp look like at Canaan?

Each camp program, each week offers a variety of programs specific to that camp program and age group. Please see our program descriptions under each tab to the left.

What are the hours for camp and when do I drop off and pick up?

Our Jr & Sr Day Camps run nine weeks of the summer, with drop off between 7:30-8:15 am and pick-up between 5-6pm Monday-Friday. Track Camp weeks have drop off between 7:30-8:15 am and pick-up between 4-4:30 pm with late stay available until 6 pm for an additional $25.

All our resident camp sessions (All Girls, Journey, and Co-ed) have drop off between 3-4 pm on Sunday’s and pick up is at 5:30 on Friday. These resident sessions all have a Closing Ceremony Friday from 6-6:30 pm.

Teen Leadership Camp (TLC) checks in on Saturday afternoons between 3-4 pm and are scheduled to return to camp for pick up between 5:30-6 pm on Friday.

What are the pick up and drop off times for the Charlotte Shuttle and where do I meet it?

For Day or Track campers registered for our shuttle option from Big View Diner to camp, pick up is promptly at 7:30 a.m. and drop off at 6pm Our shuttle location is in the Harris Teeter parking lot, located at the corner of 521 Johnston Rd. and Ardrey Kell (in front of the Big View Diner).

Do I need to register my track camper for Late Stay and Charlotte Shuttle?

No. If you’re camper is registered for the Charlotte Shuttle, it ultimately acts as “late stay” due to the shuttle’s set pick up and departure times for drop off.

What are your qualifications for Counselors?

Our counselors are hand-selected every year through our extensive process of interviews, reference and background checks.  We look for counselors who are actively seeking Jesus and display the highest qualities of Christian character, responsibility and integrity and are camper-centered in everything they do. Once hired, we make a personal investment in are counselors through weekly Bible studies. All of our staff go through an annual pre-summer training retreat where they receive all of their required training including CPR and First-Aid. Our counselor return rate is an average of 45% each summer.

What do I pack to come to camp?

Being prepared for camp is so important. Check out our Pack List for Day and Resident Camps.

Can we come visit the Camp?

Yes- come see us! We will be hosting an Open House event this spring- May 7, 2017 from 2-5 p.m. Come join us for music, tours of the camp, games and pre-summer fun! This is the best opportunity for new families to meet the Canaan Staff Family and to get a taste of what camp on ‘The Island’ is like! If you can’t make it to the open house, please contact our office to set-up a camp tour.

What Discounts do you offer?

For a complete listing and description of our discounts, Please Click Here. As an overview, we are offering the Canaan Cramazing Winter Discount, Early Bird, Sibling and Multi-session discounts this year.

How do I Register for Camp?

Registrations are completed online. Click any of the “Book Now” links on our site and you will be taken to a secure log-in page. If you are new to registering with Camp Canaan, you will utilize the NEW USER SIGN-UP to create an account. For all returning registrants, please use your username (email) and password from last season to prevent duplicate accounts. If you’ve forgotten your password, you may use the “Password Reset” link.  With each new season, your forms will need to be reviewed and updated/ completed again. Your household information will be saved from last year.
Warningif you are returning user, please do not create a new account- it will duplicate your information in our system and we don’t want that to happen.